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Los 100 errores del CRM : mitos, mentiras y verdades del marketing de relaciones / Pedro Reinares. by
Edition: 2a. ed.
Material type: Text Text; Format: print ; Nature of contents: biography; Audience: General;
Language: Spanish
Publication details: Madrid : Esic, 2009
Availability: Items available for loan: Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (2)Call number: 658.812 R364 2009, ...

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Customer experience : las claves de la experiencia de cliente en la era digital cognitiva / Juan Carlos Alcaide ; colaboración Cristina Almarza by Series: Libros Profesionales de Empresa
Material type: Text Text; Format: print ; Nature of contents: biography; Literary form: Not fiction ; Audience: General;
Language: spa.
Publication details: Bogotá : Pozuelo de Alarcón, Madrid ; ESIC Editorial ; Alfaomega, 2019
Availability: Items available for loan: Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (1)Call number: 658.812 A346 2019.
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