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	1.	Logística : administración de la cadena de suministro / Ronald H. Ballou ; tr. Carlos Mendoza Barraza, Marìa Jesús Herrero Díaz ; rev. Guillermo Martínez del Campo Varela, Ángel Fernández Gamero. by Ballou, Ronald H Mendoza Barraza, Carlos [tr.] Herrero Díaz, María Jesús [tr.] Martínez del Campo Varela, Guillermo [rev.] Fernández Gamero, Ángel [rev.] Edition: 5a. ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: Spanish Publication details: México : Pearson, 2004 Availability: Items available for loan: Biblioteca Alba Lucia Corredor Gómez (Medellín) (1)Call number: 658.5 B193 2004. Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (4)Call number: 658.5 B193 2004, ... Place hold Add to cart (remove)
	2.	Administración por calidad / Luz Ángela Aldana de Vega ... [y otros seis]. by Aldana de Vega, Luz Ángela Álvarez Builes, María Patricia Díaz Becerra, María Inés González Soler, Carlos Ernesto Galindo Uribe, Óscar Darío Villegas Cortés, Andrés Bernal Torres, César Augusto Edition: Primera edición. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: General; Language: spa. Publication details: Bogotá : Alfaomega : Universidad de la Sabana, 2010 Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: Biblioteca Alba Lucia Corredor Gómez (Medellín) (2)Call number: 658.562 A238, ... Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (6)Call number: 658.562 A238 2010, ... Place hold Add to cart (remove)
	3.	Fundamentos del servicio al cliente de la aviación comercial [recurso electronico] valor diferencial del éxito empresarial / Francisco E. Diago Franco. by Diago Franco, Francisco E e-libro, Corp Material type: Text; Format: electronic available online Publication details: Bogotá : Editorial Politécnico Grancolombiano, 2005 Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)
	4.	Como conservar más clientes (la amabilidad es la clave) [recurso electronico] / Ignacio Gómez Escobar. by Gómez Escobar, Ignacio e-libro, Corp Material type: Text; Format: electronic available online Publication details: [Santa Fe, Argentina] : [El Cid Editor \| apuntes], [2009] Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)
	5.	Clínicas de venta para vendedores basado en ventas [recurso electronico] / José Gerardo Pérez Morales. by Pérez Morales, José Gerardo e-libro, Corp Material type: Text; Format: electronic available online Publication details: [Santa Fe, Argentina] : [El Cid Editor \| apuntes], [2009] Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)
	6.	Estrategia de servicio al cliente [recurso electronico] / Weimar Manuel Peralta Sánchez. by Peralta Sánchez, Weimar Manuel e-libro, Corp Material type: Text; Format: electronic available online Publication details: [Santa Fe, Argentina] : [El Cid Editor \| apuntes], [2009] Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Add to cart (remove)
	7.	Marketing de servicios / Valarie A. Zeithaml; Mary Jo Bitner; Dwayne D. Gremler. by Zeithaml, Valarie A Velázquez Arellano, Jorge Alberto [Traducción.] Treviño Rosales, Elizabeth [Traducción] Calderón Dávalos, Juan Pablo [Rvn tca.] López Espinosa, Irma [Rvn tca.] Series: \| McGraw Hill educación ; Edition: 5a. ed. Jesús Mares Chacon Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: Spanish Publication details: México : McGraw Hill, 2009 Availability: Items available for loan: Biblioteca Alba Lucia Corredor Gómez (Medellín) (2)Call number: 658.812 Z48, ... Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (2)Call number: 658.8 Z48 2009, ... Place hold Add to cart (remove)
	8.	Marketing relacional : un nuevo enfoque para la seducción y fidelización del cliente / Pedro J. Reinares Lara,José Manuel Ponzoa Casado ; prol. Javier Álvarez. by Reinares Lara, Pedro J Ponzoa Casado, José Manuel Álvarez, Javier [prol.] Edition: 2a. ed. Material type: Text; Format: print ; Nature of contents: ; Literary form: Not fiction ; Audience: General; Language: Spanish Publication details: Madrid : Pearson, 2004 Availability: Items available for loan: Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (1)Call number: 658.812 R364 2004. Place hold Add to cart (remove)
	9.	Administración y logística en la cadena de suministro / Donald J. Bowersox; David J. Closs; M. Bixby Cooper / rev. tca: José Barrera Hernandez; Raúl Ruán Ortega / traducción: Nora Natalia Martínez Suárez by Bowersox, Donald J Closs, David J Cooper M. Bixby Barrera Hernandez, José [revisión técnica] Ruán Ortega, Raúl [revisión técnica] Martínez Suárez, Nora Natalia [traducción ] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: Spanish Publication details: México: McGraw Hill, 2007 Availability: Items available for loan: Biblioteca Alba Lucia Corredor Gómez (Medellín) (2)Call number: 658.78 B786 2007, ... Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (5)Call number: 658.78 B786 2007, ... Place hold Add to cart (remove)
	10.	Desarrollo de una cultura de calidad / José Humberto Cantú Delgado by Cantú Delgado, Humberto Edition: 4a. ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: Spanish Publication details: México: McGraw Hill, 2011 Availability: Items available for loan: Biblioteca Alba Lucia Corredor Gómez (Medellín) (1)Call number: 658.56 C229 2011. Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (2)Call number: 658.56 C229 2011, ... Place hold Add to cart (remove)
	11.	La disciplina de los líderes del mercado : no trate de ser el mejor en todo... su empresa podría fracasar / Michael Treacy, Fred Wiersema ; tr. Adriana de Hassan. by Treacy, Michael Wiersema, Fred Hassan, Adriana de [tr.] Edition: 1era. ed. Material type: Text; Nature of contents: ; Literary form: Speeches ; Audience: General; Language: Spanish Publication details: Bogotá : Grupo editorial Norma, 1995 Availability: Items available for loan: Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (1)Call number: 658.8 T784 1995. Place hold Add to cart (remove)
	12.	Gerencia del servicio : la clave para ganar todos / Jorge Eliécer Prieto Herrera. by Prieto Herrera, Jorge Eliécer Series: Colección: Ciencias empresariales. Mercadeo y ventas Edition: 3a ed. Material type: Text; Nature of contents: ; Literary form: Not fiction ; Audience: General; Language: Spanish Publication details: Bogotá : Ecoe, 2014 Availability: Items available for loan: Biblioteca Alba Lucia Corredor Gómez (Medellín) (1)Call number: 658.812 P949. Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (2)Call number: 658.812 P949 2014, ... Place hold Add to cart (remove)
	13.	Marketing de fidelización : ¿cómo obtener clientes satisfechos y leales, bajo una perspectiva latinoamericana? / Alejandro Schnarch Kirberg. by Schnarch Kirberg, Alejandro Series: Colección: Ciencias administrativas. Área Mercadeo y ventas Edition: 1era. ed. Material type: Text; Nature of contents: ; Audience: General; Language: Spanish Publication details: Bogotá : Ecoe Ediciones, 2011 Availability: Items available for loan: Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (2)Call number: 658.83 S357 2011, ... Place hold Add to cart (remove)
	14.	Marketing relacional / Carmen Barroso Castro, Enrique Martín Armario. by Barroso Castro, Carmen Martín Armario, Enrique Material type: Text; Format: print ; Audience: General; Language: Spanish Publication details: Madrid : Esic Editorial, 1999 Availability: Items available for loan: Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (2)Call number: 658.812 B277 1999, ... Place hold Add to cart (remove)
	15.	Pricing : nuevas estrategias de precios / José de Jaime Eslava. by de Jaime Eslava, José Edition: 4a. ed. Material type: Article; Format: print ; Nature of contents: ; Audience: General; Language: Spanish Publication details: Madrid : ESIC Editorial, 2015 Availability: Items available for loan: Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (1)Call number: 658.816 D326 2015. Place hold Add to cart (remove)
	16.	Gestión de la calidad orientada a los procesos / José Antonio Pérez Fernández de Velasco. by Pérez Fernández de Velasco, José Antonio Material type: Article; Format: print ; Audience: General; Language: Spanish Publication details: Madrid : ESIC Editorial, 1999 Availability: Items available for loan: Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (1)Call number: 658.4013 P944 1999. Place hold Add to cart (remove)
	17.	Marketing contemporáneo / David L. Kurtz ; tr. Guadalupe Meza Staines, Martha Elsa Mauri Hernández, Magda Elizabeth Treviño Rosales ; rev tec. María de los Ángeles Ramos Solano, Roberto Garza-Castillón Cantú. by Kurtz, David L Meza Staines, Guadalupe [tr.] Mauri Hernández, Martha Elsa [tr.] Treviño Rosales, Magda Elizabeth [tr.] Ramos Solano, María de los Ángeles [rev tec.] Garza-Castillón Cantú, Roberto [rev tec.] Edition: 15e. ed. Material type: Text; Format: print ; Audience: General; Language: Spanish Publication details: México : Cengage Learning, 2012 Availability: Items available for loan: Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (2)Call number: 658.8 K969 2012, ... Place hold Add to cart (remove)
	18.	Creciendo en el servicio / J. Arturo Londoño F. by Londoño F., J. Arturo Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Publication details: Medellín : Tiempo de mercadeo, 2010 Availability: Items available for loan: Biblioteca Alba Lucia Corredor Gómez (Medellín) (2)Call number: 658.812 L847, ... Place hold Add to cart (remove)
	19.	Servicio con pasión : siete casos exitosos de servicio al cliente en América Latina / Gabriel Vallejo López y Fernando Sánchez Paredes by Vallejo López, Gabriel Sánchez Paredes, Fernando Series: Gerencia Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Publication details: Bogotá : Carvajal Educación, 2013 Availability: Items available for loan: Biblioteca Alba Lucia Corredor Gómez (Medellín) (1)Call number: 658.812 V182. Place hold Add to cart (remove)
	20.	No más satisfacción, haga que confíe en usted : manual perceptológico de servicio al cliente / Carlos Sierra. by Sierra, Carlos Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Publication details: Medellín : Invest Marketing, Escuela de Ingeniería de Antioquia, 2008 Availability: Items available for loan: Biblioteca Alba Lucia Corredor Gómez (Medellín) (1)Call number: 658.812 S572. Place hold Add to cart (remove)

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Your search returned 37 results.