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	1.	Marketing relacional : un nuevo enfoque para la seducción y fidelización del cliente / Pedro J. Reinares Lara,José Manuel Ponzoa Casado ; prol. Javier Álvarez. by Reinares Lara, Pedro J Ponzoa Casado, José Manuel Álvarez, Javier [prol.] Edition: 2a. ed. Material type: Text; Format: print ; Nature of contents: ; Literary form: Not fiction ; Audience: General; Language: Spanish Publication details: Madrid : Pearson, 2004 Availability: Items available for loan: Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (1)Call number: 658.812 R364 2004. Place hold Add to cart (remove)
	2.	Marketing relacional / Carmen Barroso Castro, Enrique Martín Armario. by Barroso Castro, Carmen Martín Armario, Enrique Material type: Text; Format: print ; Audience: General; Language: Spanish Publication details: Madrid : Esic Editorial, 1999 Availability: Items available for loan: Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (2)Call number: 658.812 B277 1999, ... Place hold Add to cart (remove)
	3.	Conducta real del consumidor y marketing efectivo / Idelfonso Grande. by Grande, Idelfonso Material type: Text; Format: print ; Nature of contents: ; Audience: General; Language: Spanish Publication details: Madrid : Esic, 2006 Availability: Items available for loan: Biblioteca William Corredor Gómez. Sede Cosmos (Barranquilla) (1)Call number: 658.8342 G751 2006. Place hold Add to cart (remove)
	4.	CRM las cinco pirámides del marketing relacional : cómo atraer, vender, satisfacer y fidelizar clientes de forma rentable / Cosimo Chiesa de Negri by Chiesa de Negri, Cosimo Martín Armario, Enrique Material type: Text; Format: print ; Audience: General; Language: Spanish Publication details: Barcelona : Ediciones Deusto; 2005 Availability: Items available for loan: Biblioteca Alba Lucia Corredor Gómez (Medellín) (1)Call number: 658.812 C533. Place hold Add to cart (remove)

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